Enormous requests of the customers over the telephone have given rise to a number of BPOs. And this has created a high demand for the professionals in BPO Industry.
For fulfilling that requirement we provide BPO training to the people. We provide a better module of the class on which a person can count upon and make a move to start on his career in this sector.
In this course, we aim at modifying a person’s ability by making him suitable for working in that environment.
Customer Relationship Management
Tele-sales process (Selling Product, Service, Insurance, etc.)
Inbound and Outbound Call Centers
Holding an irate customer
Initiating, Carrying and Disclosing the call
Maintenance of Voice Accent
Maintaining the politeness
Training by Mock Calls